Since the beginning of this year, Juungar Banner's administrative approval, government service, and data management bureau has addressed challenges faced by citizens and businesses by advancing the reform of integrated service windows, optimizing processes, and improving service mechanisms to make public services more efficient.

To tackle issues such as fragmented service processes and poor departmental coordination, the banner has standardized acceptance criteria for service items, streamlined application materials, and implemented integrated service windows that enable one-window submission and internal processing, significantly reducing the number of required visits.

The local government has also innovated its policy promotion methods by using an official video account to establish a regular online service system. This platform focuses on key areas such as social security, healthcare, market access, and project approvals, with short video presentations and live online Q&A sessions that educate the public on service processes and explain policies that benefit citizens.

The Government Service Center has tailored its services to meet diverse needs by introducing extended hours, appointment-based services, and 24-hour self-service options. Special assistance services are also available for the elderly and other special groups, providing guided support throughout the process.

Juungar plans to further promote the integrated window reform, optimize service processes, and innovate service models. By building a professional service team, the banner aims to enhance the efficiency and convenience of services for enterprises and citizens.