Through institutional innovation, Ordos has transformed its administrative ecosystem for seamless, user-centric experiences.
Key advances:
Four-Tier Coverage
City → Banner → Township → Village/Community service centers now offer 15,000+ centralized items with 24/7 self-service kiosks.
Digital Acceleration
• 94%+ services online | 847 high-frequency tasks via mobile apps
• "Cloud Agents" & live-streamed guidance bring e-gov to every doorstep
Simplified Workflows
• Bundled 389 recurrent tasks into 55 "One-Click" packages
(e.g., business relocation, retirement processing)
• "Auto-Benefit" subsidies | "Contactless License Renewals" | "Credit-Based Approvals"
National Recognition
• Gov website ranks #6 among Chinese prefectural cities
• Policy portals like Warm City Education Online and Tri-Service Initiative ensure transparent access
Ordos’ efficiency revolution continuously optimizes its business environment and public satisfaction.