ORDOS – The "Ordos Tax" WeChat official account has completed a comprehensive upgrade, launching a suite of new digital features designed to enhance taxpayer convenience. The update allows residents and businesses to handle tax affairs efficiently from their mobile devices, eliminating the need for in-person visits.
The revamped platform centers around three core modules:
Micro Services: Offering operation guides, new business onboarding, individual income tax policies, invoice application procedures, and cross-regional tax guidelines.
Click-to-Tax: Providing appointment booking, service expediting, social security maintenance, and detailed filing instructions.
Micro Interaction: Featuring an online school for taxpayers, invoice verification, policy lookup, dispute consultation, and complaint channels.
Additionally, the system now utilizes an automated reply and e-form model. Users can access real-time navigation to tax offices, submit service requests, and find answers to hot-button questions simply by typing keywords. This smart service model ensures instant responses without the need for phone calls, significantly improving the efficiency and accessibility of tax services in Ordos.