Jungar Banner adheres to the concept of "standardization leading service upgrades," establishing a leading group for standardization pilot creation, chaired by the executive vice banner head. Through a three-step approach of "learning experiences, building mechanisms, and ensuring implementation," it drives government services from "fragmented" to "centralized" and from "rough" to "refined."
It has developed the "Jungar Banner Government Service Standards System," setting four goals: "space consolidation, item listing, process standardization, and service humanization," effectively improving convenience for businesses and residents.
Specialized functional areas include a comprehensive service hall, centralized approval service zone, real estate registration hall, and a 24-hour self-service zone, with 37 departments and 1,516 government service items equipped with intelligent terminals such as self-service document machines and government transparency kiosks, ensuring all government services are available.
It implements a "front desk integrated acceptance, back office classified approval, unified window delivery" non-face-to-face approval model, incorporating 784 service items from 29 approval departments, transforming the approval process from "sequential" to "parallel," achieving "all services under one roof."