Ordos is transforming its administrative enforcement approach as part of its ongoing "Warm City, Five Hearts" initiative to improve the business environment. By shifting from rigid punitive measures to flexible and practical governance, the city aims to foster a supportive atmosphere for market entities.
Ordos has outlined conditions for reduced or waived penalties for minor first-time offenses and other infractions. Each district has established mechanisms such as observation periods, rectification commitments, and pre-error tolerance records, clearly defining enforcement standard.
Balancing regulation with service, Ordos is transforming regulatory sites into legal education platforms, offering early warnings, reasoning-based enforcement, and post-penalty guidance. The "721" work method has been implemented, using education instead of simple penalties, and off-site supervision is being utilized to minimize disruptions to normal business operations.
Digital technology is being used to reduce the burden on enterprises. Cross-departmental comprehensive inspections are conducted to consolidate inspection tasks and reduce frequency. Citywide QR code scanning systems ensure full traceability of on-site inspections, and credit-based differentiated, precise inspections prevent arbitrary enforcement.
Moreover, Ordos has established a comprehensive supervision system, incorporating business satisfaction into annual assessments and utilizing the 12345 government hotline to streamline communication channels.
Regular training of the enforcement team is conducted, and flexible enforcement has become a highlight of Ordos' "Warm City" brand, supporting the city's high-quality development.