Ordos has established a permanent three-part communication system to improve its business climate: Trading Open Day (a government open-house event for market participants), on-site policy briefings, and multi-channel feedback collection.

The setup replaces one-off meetings with stable procedures to cut communication friction and speed up responses to company requests, supporting market development through transparent public resource transactions – China's centralized platform for government bidding, procurement and related asset deals.

Standardized Trading Open Days enable two-way oversight and exchange. Company representatives and journalists tour trading halls, bid review areas and digital monitoring spaces. They review digital functions including expert activity tracking and full transaction logging to confirm records are traceable. Administrators discuss operational challenges with attendees. All feedback is logged, categorized and resolved by deadlines.

Public resource trading staff members travel to industrial parks and firms to deliver hands-on training on bidding, government procurement, electronic bonds and small business support. Trainers use real cases and system demos. Issues collected during site visits guide process updates and lower transaction costs for market participants.

The city accepts input via the Warm City Service platform, official website, WeChat and on-site suggestion boxes. Every request is tracked and marked closed once settled. Fifteen company suggestions submitted through the platform were completed in the first half of the year. Data analysis helps administrators address potential issues before complaints arise.

Ordos will add more engagement formats, refine permanent rules and expand digital tools, turning business feedback into concrete reforms for an open, efficient modern trading system.