The Tax Bureau of the Airport Logistics Park (Ordos Comprehensive Bonded Zone) focuses on optimizing the business environment through a series of measures across three key dimensions: categorized services, taxpayer communication, and targeted guidance. These efforts continuously improve service quality and effectiveness, supporting enterprise development.

1. Categorized Services and Taxpayer Communication

For Major Key Enterprises: A "Leadership Liaison + Professional Team" mechanism has been established to provide customized one-on-one guidance through on-site visits. The teams identify tax-related risks, deliver tailored policy packages, and resolve complex tax issues on the spot.

For Taxpayers with Arrears: An innovative "Live Q&A Session on Tax Arrears" has been launched. This includes online live streams to explain arrears policies and guide documentation, complemented by offline face-to-face training sessions focusing on hot topics such as invoice quota adjustments, tax credit ratings, and credit restoration, encouraging voluntary compliance.

2. Targeted Guidance Builds an Integrated Service System

Online Services: Leveraging the Taxpayer-Tax Authority Interaction Platform, the bureau offers 24/7 intelligent Q&A via the "Yueyue Robot" and employs a dedicated customer service team. The "Inquiry-Processing Coordination" model enables integrated consultation and handling, significantly reducing processing time and costs.

Offline Services: Tailored policy briefings and practical guidance are conducted based on individual taxpayer needs, ensuring swift access to tax incentives and standardized handling of tax matters.

3. Continual Optimization of the Business Environment

Moving forward, the Tax Bureau will further refine categorized service standards, upgrade guidance models, and enhance communication channels with taxpayers. By addressing urgent concerns and introducing more business- and citizen-friendly measures, it aims to provide high-quality, efficient, and convenient services that invigorate market entities and contribute to the zone's high-quality economic and social development.